Definitions   

In these Terms and Conditions:  

‘We‘, ‘Us‘, or ‘Our‘ is collectively referred to as REPs Football LTD. 

‘Authorised Adult‘ means the parent or legal guardian of a Participant.  

‘Booking‘ means the booking You have placed for a Camp or Trip with Us or booked a place on one of our football trips.  

‘Camp’ is any residential or day programme offered by REPs Football.  

‘Camp Schedule’ the schedule for the relevant Camp. 

‘Trip’ is any trip organised by REPs Football within the UK or overseas. 

‘Deposit‘ means any such deposit as We may specify or require per Participant for any Camp or Trip.  

‘Participant‘ means the person for whom a place on a Camp or Trip is booked.  

“Player Welfare Form” means the form completed by You disclosing various information relating to the Participant and providing all relevant consents.  

‘Website’ means https://www.repsfootball.com  

‘You’ ‘Your’ means the person booking or arranging for the booking and includes parents and guardians (“Authorised Adult”)  

MAKING A BOOKING AND PRICING  

1.1 After you have completed and submitted the booking form via our Website (including the Player Welfare Form), We will respond to you via email within 14 working days to confirm whether your booking has been accepted “Booking Confirmation Email”. Your place on the Camp or Trip will be reserved for a period 3 working days and as a minimum we require payment of the Deposit in order to confirm your place on the Camp or Trip within this time frame. Payment shall be made either online via the URL contained in the Booking Confirmation Email or via direct bank transfer with the details contained in the email and in accordance with Clause 1.4a or 1.4b;   All applications are subject to acceptance by Us in line with these Terms and Conditions. Your offer is accepted by Us and a binding agreement is created between Us and You only once We have sent you a confirmation email of acceptance.    

1.2 It is important that You check the details in Your Booking Confirmation Email when You receive it. If You have any questions or any of the information is inaccurate, please contact Us immediately, or in any event within 14 days of the Order Confirmation Email being received. We reserve the right to charge reasonable administrative fees for any changes made after this period.  

1.3 The Website sets out further details of the specific requirements for each Camp or Trip, which You agree that You have read and understood as part of the Booking process.  

1.4a Each booking on a Camp must be accompanied by payment of the appropriate fee of either: (a) full payment; or (b) Deposit payment of 50% of the total followed by the balance payment not later than 1st March before the Camp starts. 

1.4b Each booking on a Trip must be accompanied by payment of the appropriate fee of either: (a) full payment; or (b) Deposit payment of 50% of the total followed by the balance payment not later than 1st April. 

1.5 Participant will not be allowed to attend a Camp or Trip unless all charges have been paid before the dates set out in 1.4a/b and We reserve the right to cancel any bookings held on Your behalf after any payment is overdue.  

1.6 Payment of the Deposit is due on receipt of a Booking Confirmation Email. We shall only send You a Booking Confirmation Email once We have received and accepted Your completed application.  

1.8 By booking a place on a Camp or Trip You confirm that:  

1.8.1 You are legally capable of entering into binding contracts;  

1.8.2 You are at least 18 years old;  

1.8.3 You are booking with Us either as an Authorised Adult for an individual Participant.    

1.8.4 You are not booking places on Camps or Trips which You intend to resell.  

1.8.5 You have read and accepted the Terms and Conditions defined here;  

1.8.6 The price of Camps and Trips and any additional fees We may charge will be as stated on the Website from time to time, unless there is an obvious error.  

These prices and additional fees may change at any time.  

1.8.7 You are responsible for arranging and paying for the Participant’s travel to and from the Camp venue in line with the Our Schedule. The allocated location for the start of Camp will be provided to You no later than 31st January and may be subject to alteration with reasonable notice to You.  

AIRPORT FLIGHTS 

2.1 Flights are not included in your booking for the Our Trips. You must arrange flights for the Participant to and from the designated country. You shall also be responsible for arranging airport transfers to the location of Our hotel. Should you wish for the Participant to fly out with Our staff members, this must be arranged ahead of time. 

2.2 You are responsible for complying with all airline requirements. We have no obligation to provide a refund or any other assistance where a Participant is unable to board a flight, cannot be released by the UK Border Agency or attend a Camp or Trip because of Your failure to comply with any such requirement. You are responsible for and will refund to Us any additional reasonable costs We incur as a result of Your failure to comply with any such requirement (for example, if a Participant loses any travel documentation or if an airline refuses to allow an unaccompanied minor to board a flight).  

2.3 You are responsible for, and will refund to Us, any additional reasonable costs We incur as a result of You providing Us with inaccurate or incomplete flight information (for example, if We incur additional airport transfer charges because a Participant arrives on a different flight from the notified flight, or if You fail to disclose to Us that a Participant is travelling as an Unaccompanied Minor).  

CANCELLATION AND REFUNDS  

How to cancel a Booking  

To cancel a Booking, You must inform Us by email to accounts@repsfootball.com. Proof of email dispatch is not proof of receipt. No Booking shall be considered cancelled until You have received confirmation in writing from Us.  

3.0 If You choose to cancel any Booking with Us, you forfeit your deposit amount. 
Cancelling Your Booking within the following days of Camps or Trips starting will result in a termination fee as detailed in the tables below: 

Within 21 days: 100% of the Trip fee. 
21-48 days: 80% of the Trip fee. 
48-60 days: 50% of the Trip fee. 
60+ days: Loss of Trip deposit.  
 
Within 7 days: 100% of the Camp fee. 
7-14 days: 70% of the Camp fee. 
14-28 days: 50% of the Camp fee. 
28+ days: Loss of Camp deposit. 

Cancellation terms  

3.3.1 If You cancel Your Booking within 14 days of receiving confirmation of Your Booking then, provided the Camp or Trip has not already started, We will provide You with a full refund (inclusive of Your Deposit).  

3.3.2 If We do not receive Your balance payment on time We may cancel Your booking and You will not be due any refund. We will notify You of this by email in advance of making such cancellation.  

3.3.3 It will be Your responsibility to ensure that the Participant has a valid Passport and is able to enter the designated country of our Trip. If You are refused entry due to an error by You, You will not be eligible for a refund.  

Cancellation by Us  

3.4.1 Due to circumstances beyond Our control including insufficient participation, natural disasters such as floods, warfare, security concerns or disease outbreak, We may cancel, move or postpone a Camp or Trip. If We postpone or cancel a Camp or Trip for any reason We will provide You with a full refund. If we move a Camp or Trip  from the advertised location to another location and providing that in Our reasonable opinion the Camp or Trip in the new location will be of comparable quality to the Camp or Trip in the advertised location, then if You wish to cancel Your Booking Clause 3.0 of Our Refunds Policy will apply.  

3.4.2 We shall be entitled to cancel a Camp or Trip at any time up to the start of the Camp or Trip if, in Our reasonable opinion the operation of the Camp or Trip is impossible, illegal or materially difficult or if the operation of the Camp or Trip is likely to be uneconomic. If We postpone or cancel a Camp or Trip for reasons defined in this clause 3.4.2 then We will provide You with a full refund of all fees paid.  

3.4.3 If We move a Camp from the advertised location to another location and providing that in Our reasonable opinion the Camp in the new location will be of comparable quality to the Camp in the advertised location, then if You wish to cancel Your Booking Clause 3.2 of Our Refunds Policy will apply.  

3.4.4 If We make changes to the Camp or Trip, including sessions or personnel then this shall not be deemed to be material unless in Our reasonable opinion we agree that such change is material. Where a material change is made you shall be entitled to a full refund of all fees paid.  

3.4.5 In all cases where You are eligible to receive a refund, We will process the refund within 60 days of notice of cancellation. Refunds will be provided using the same method You used to pay.  

3.4.6 Where You are due a refund, the refund shall be limited to the full amount paid only and shall not include any contribution to other costs incurred as a result of Cancellation.  

FITNESS AND RISK OF INJURY  

4.1 You must ensure that the Participant is fit, well and able to participate in the sporting activities. If You need any further information on the physical fitness required of Participants or have any doubt that a Participant is sufficiently fit and well to attend a Camp or Trip please contact Us before Booking a place on a Camp or Trip. We will not issue a refund because a Participant is not sufficiently fit or well to participate in any part of REPs Football activities.  

4.2 Please be aware that the physical nature of the Camp or Trip means that there will always be a risk of accidents and injuries occurring. It is Your responsibility to ensure that the Participant is in good health and does not have any medical conditions that may give rise to a risk of injury or physical harm. By making a Booking You consent to the risk of the Participant sustaining reasonably foreseeable injuries arising out of participation in Camp or Trip activities.  

4.3 It is Your responsibility to tell Us if the Participant suffers from any physical or mental conditions which may give rise to any special needs or affect their ability to participate in the Camp or Trip. Providing this information will enable Us to make any reasonable adjustments that may be required to reflect the Participant’s physical or mental needs during their time with Us.  

4.4 We may require additional information depending on the medical information supplied to Us prior to the Camp or Trip.  

4.5 If a Participant arrives at a Camp or Trip with a medical condition which has not been disclosed or fully disclosed to Us, or such condition presents itself during the course of the Camp or Trip or the Participant’s medical history has not been sufficiently disclosed to Us to the extent that We are able to make an informed judgement on the fitness of the Participant to take part in the Camp or Trip, then We may decline to accept the Participant on the Camp or Trip or require the Participant to leave the Camp or Trip, as the case may be.  

MEDICAL CONDITION AND CARE  

5.1 Before accepting a Booking for a Participant we will require that our Player Welfare Form is completed. You agree to complete the Player Welfare Form completely and accurately and agree to inform Us of any relevant medical condition affecting the Participant and any treatment or medication which the Participant may require.  

5.2 We will not be obliged to accept a Booking where we reasonably believe that we do not have the expertise, experience or facilities to properly care for the Participant.  

5.3 In the event that following completion of the Player Welfare Form we have requested that You to provide Us with additional information concerning the Participant and any relevant medical condition, treatment or medication, then the Booking will not be confirmed and the Participant shall be not be allowed to attend the Camp or Trip until You have received clearance confirmation in writing from us. We will be entitled to require that conditions are met before granting clearance which may include an agreement to cover the cost of additional staffing or providing further information and evidence.  

5.4 If You fail to disclose any relevant medical conditions (including, without limitation, any allergies) affecting the Participant, or any treatment or medication which the Participant requires and which We become aware of on or after arrival of the Participant at the Camp or Trip then, you do so accepting full risk and responsibility associated with doing so, AND We, at our sole discretion, may do any of the following:  

5.4.1    refuse entry to the Participant to our Camp or Trip;  

5.4.2    allow temporary access to the Camp or Trip and:  

5.4.2.1 seek attention from the relevant medical professional / expert in respect of the medical condition and / or medication should We not have access to the relevant expertise;  

5.4.2.2 subject to clause 5.2, provide any treatment and / or medication as directed by any medical professional / expert;  

5.4.2.3 upon receipt of medical advice, irrespective of what the advice may be, refuse entry to the Participant; and / or  

5.4.3   carry out any action We deem necessary.  

5.5 In the event that Participant is refused entry pursuant with this clause 4, then within 24 hours of refusal, You are required to make arrangements to send the Participant back home. The Authorised Adult shall take control of the Participant no later than 24 hours after such refusal has been issued in writing by Us.  

5.6 You shall be liable for all and any direct, indirect or associated costs that We incur in accordance with clause 5.1 to 5.5, including but not limited to, travel costs for the Participant and any other person, medical professional/ expert costs, additional staffing costs etc.  

5.7 In the event that the Participant needs medical attention during any Camp or Trip then You agree to Us arranging for any appropriate and necessary emergency treatment. We will endeavour to contact the Emergency Contact named on the Booking Form or Player Welfare Form to notify them of the incident and action taken. However, You agree that in emergency situations We may not be able to contact that person. In arranging or sanctioning any treatment We will take the advice of suitably qualified doctors, clinicians and medically trained staff and You agree that We and they are entitled to assume that the medical information You have supplied is complete, accurate and up to date.  

5.8 Please note that if a Participant is injured or becomes unwell, We may, in some cases, reasonably determine that no medical treatment is required, or that only general first aid is required. In each case You acknowledge that We are entitled to exercise Our reasonable discretion regarding the need for further medical treatment. Provided that We have acted reasonably in all the circumstances (having due regard to the symptoms presented by the Participant while in Our care) You agree that You will not hold Us liable for any decision not to administer or authorise further medical treatment for the Participant. For more information on Our liability, please see clause 6 below.  

5.9 If the Participant needs prescribed medication please check with the Participant’s medical doctor that any prescribed medication the Participant needs is approved and legal in the United Kingdom.  If prescribed medication requires refrigeration, please contact hello@repsfootball.com in advance and We will use reasonable endeavours to facilitate this.  

5.10 We will not administer prescription or controlled drugs which are not approved and legal in the United Kingdom or which Our medical doctor certified to practice in the United Kingdom advises that it is not safe or legal to do so.  

INSURANCE 

6.1 It is Your responsibility to ensure that you obtain the necessary insurance and are satisfied with the extent of cover and that the Participant has adequate travel and medical insurance to cover the costs of any medical treatment that may be required. Your insurance should also cover any additional costs associated with accommodation, travel, transport and/or repatriation to the Participant’s home country. The Participant must bring the relevant medical insurance policy documents with them to the Camp or Trip.  

LIABILITY 

7.1 Nothing in this clause 7 shall limit the Customer’s payment obligations under the Contract.  

7.2 Nothing in the Contract limits any liability which cannot legally be limited, including liability for:  

  1. death or personal injury caused by negligence; or  
  1. fraud or fraudulent misrepresentation  
  1. Our liability shall be limited to the amount paid by You under this Agreement.  
  1. Subject to clause 7.1 (No limitation of customer’s payment obligations) and clause 7.2 (Liabilities which cannot legally be limited), this clause 6.4 sets out the types of loss that are wholly excluded:  
  1. loss of profits  
  1. loss of sales or business.  
  1. loss of agreements or contracts.  
  1. loss of anticipated savings.  
  1. loss of use or corruption of software, data or information.  
  1. loss of or damage to goodwill; and (g) indirect or consequential loss.  
  1. Please note that any travel or participation carries a risk of illness or infection. As such there is a risk that the Participant will contract Covid-19 (Coronavirus) or another disease as a result of a pandemic, epidemic or ongoing transmission of easily transmissible diseases. It is agreed that provided that We have taken adequate precautions in line with the current advice from UK Government and have not otherwise been negligent we will not be liable in the event of infection.  
  1. Where an Authorised Adult collects the Participant from the camp or Trip, that Authorised Adult is responsible for ensuring that the Participant has in their possession any valuables, flight tickets, passport, money or other items that might have been kept by Us during the duration of the Camp or Trip.  
  1. We do not accept any responsibility for belongings left with Us including, tickets, cash and valuables. 
  1. We do not accept responsibility for any items belonging to the Participant which he or she has left at the Camp or Trip.  
  1. While We will endeavour to remind all Participants to pack all their belongings and collect their valuables from the Camp or Trip administrator, We take no responsibility for a Participant losing or forgetting their passport, flight tickets or any other items. Any additional costs incurred by Us on behalf of the Participant including replacement passport, air tickets or other documentation will be charged to You.  
  1. Where We have reasonable grounds and/or clinical evidence to indicate that the Participant may be suffering from an Infectious Disease We may require an Authorised Adult to remove the Participant from the Camp or Trip within 24 hours of the time We notify You of this requirement.  
  1. Where We have grounds to believe that the Participant has engaged in any form of harassment or abuse against any person including Our staff, other participants or any other third party attending the Camp, We will require an Authorised Adult to remove the Participant from the Camp within 24 hours of the time You have been notified of their removal from the Camp. You will be responsible for the return of the Participant and, where necessary, You shall reimburse Us for all associated costs, whether direct or indirect, incurred by Us in arranging to return the Participant.  

VISA 

8.1 If You will remain solely responsible for ensuring that the Participant is eligible to enter foreign countries when participating on one of Our Trips. For the avoidance of doubt, we accept no liability if the Participant’s visa application is declined, or You otherwise fail to obtain a visa.  

8.2 For the avoidance of doubt, We are not liable for any further costs other than pursuant to Our cancellations and refunds policy as set out in Clause 3 of these Terms and Conditions.  

REMOVAL OF PARTICIPANTS FROM CAMPS OR TRIPS 

9.1 Participants on Camps or Trips must adhere to all of the rules and regulations as specified by Us from time to time will be supplied to all Participants at the start of any Camp or Trip. The Camp and Trip Rules apply at any location where Camps or Trips are held and include all oral or written instructions given by the Camp and Trip staff at any location where Camps or Trips are held. By making a Booking You accept and agree that the Camp and Trips Rules form part of the agreement between Us.  

9.2 We treat as a priority the safety and well-being of all Participants attending Our Camps or Trips. We therefore reserve the right to remove from Our Camps or Trips, without refund, any Participant who does not comply with the Camp or Trip Rules. We also reserve the right to remove from Our Camps or Trips, without refund, any Participant who We consider to be generally disruptive or is behaving in a way that may be a danger to or upsetting for others.  

9.3 We reserve the right to ask any Participant to leave the Camp or Trip who is, in Our opinion, not physically or mentally capable of participating safely in the Camp or Trip.  

9.4 If a Participant is removed from a Camp or Trip it is Your responsibility to organise and pay for any travel, accommodation or other expenses incurred.  

COMPLAINTS 

10.1 It is Our aim to provide the best Camp and Trip experiences possible. However, if You are not satisfied with something please inform Our staff using the contact numbers provided and We will do everything possible to resolve the issue.  

10.2 When the Participant returns home, if You feel that You need to make a formal complaint, please send a letter or email Us within 28 days of the end date of the Camp or Trip using the contact details set out in clause 13.2.  

INTELLECTUAL PROPERTY  

11.1 The Website together with the form and content of Our marketing materials and including any training documents, scripts and other materials and any intellectual property rights comprised in any of Our services which belong to Us or Our licensors (“Materials”) is protected by copyright and other intellectual property rights and all such rights are reserved.  

11.2 The Materials may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without Our express written consent. You may not systematically extract and/or re-utilise parts of the contents of the Materials by any means whatsoever, including by using automated computer programs (including spider or other web crawler programs), without Our express written consent.  

11.3 All intellectual property and other rights comprised in the form and content of Our Camps or Trips belongs to Us, and no materials or content in relation to any Camp or Trip may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose.  

DATA PROTECTION  

12.1 We agree to comply with Our obligations under all applicable laws and regulations relating to data protection and privacy as may be applicable from time to time, which at the date of these Terms and Conditions means the Data Protection Act 2018 and the GDPR (EU General Data Protection Regulation 2016/679) and any successor legislation (“Data Protection Legislation”).  

12.2 For further details on how We comply with the Data Protection Legislation please refer to Our Data Protection Policy which can be found at repsfootball.com/privacy 

GENERAL 

13.1 Certain laws require that some information We give You should be in writing. You accept that most communication with Us will be electronic (occasionally We may write to You by letter). We will contact You by email or provide You with information by posting notices on the Website. You agree to this electronic means of communication and acknowledge that contracts, notices, information and other communications We provide electronically comply with legal requirements that such communications be in writing. For more information on notices, please refer to clause 13.2 and 13.3.  

13.2 All notices You give Us must be given to Us in writing either at Our office REPs Football, 128 City Road, London, EC1V 2NX; or electronically at hello@repsfootball.com  

13.3 It is important that You keep the contact details that We hold for You up to date and email hello@repsfootball.com with details of any changes in your contact details. We may give notice to You via the Website, or by letter or email at the addresses You provide to Us when Booking a place with Us. Notice will be deemed received and properly served immediately when posted on the Website, 24 hours after an email is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an email, that such email was sent to the specified email address of the addressee and was delivered to the recipient.  

13.4 The parties agree with the other not to divulge or allow to be divulged any confidential information relating to the other’s business or affairs or the business or affairs relating to Our business other than to its employees, associates or contractors (if any) who are subject to appropriate non-disclosure undertakings (if required), or where the other party has consented to such disclosure or where required by law to make such disclosure. This clause does not apply to information which is:  

13.4.1 trivial or obvious;  

13.4.2 already in a party’s possession other than as a result of a breach of this clause; or  

13.4.3 in the public domain other than as a result of a breach of the applicable confidentiality undertaking.  

13.5 The contract between You and Us is binding on You and Us and on the respective successors and assignees of You and Us. You may not transfer, assign, charge or otherwise dispose of this contract, or any of Your rights or obligations arising under it, without Our prior written consent. We may transfer, assign, charge, sub-contract or otherwise dispose of this contract, or any of Our rights or obligations arising under it, at any time during its term, provided that the person to whom We transfer, assign, charge, sub-contract or otherwise dispose of this contract or any of Our rights or obligations arising under it agrees to comply with all of these Terms and Conditions for Your benefit.  

13.6 If We fail to insist upon strict performance of any of Your obligations, or if We fail to exercise any of the rights or remedies to which We are entitled, this will not be a waiver of such rights or remedies and will not relieve You from compliance with such obligations. A waiver by Us of any breach by You will not constitute a waiver of any subsequent breach. No waiver by Us of any of these Terms and Conditions will be effective unless it is expressly stated to be a waiver and is communicated to You in writing.  

13.7 The parties agree that these Terms and Conditions are fair and reasonable in all the circumstances. However, if any provision of these Terms and Conditions is held not to be valid by a court of competent jurisdiction but would be valid if part of the wording were deleted, then such provision shall apply with such deletions as may be necessary to make it valid. If any of the provisions in these Terms and Conditions are held not to be valid the remaining provisions of these Terms and Conditions shall remain in full force and effect. 

13.8 We intend to rely upon these Terms and Conditions and any document expressly referred to in them in relation to the subject matter of this contract. While We accept responsibility for statements and representations made by Our duly authorised agents, please make sure You ask for any variations from these Terms and Conditions to be confirmed in writing.  

13.9 These Terms and Conditions and Your Booking shall be governed by and interpreted in accordance with the law of England and Wales and shall be subject to the exclusive jurisdiction of the Courts of England and Wales.