Definitions
In these Terms and Conditions:
‘We‘, ‘Us‘, or ‘Our‘ is collectively referred to as REPs Football.
‘Authorised Adult‘ means the parent or legal guardian of a Participant.
‘Booking‘ means the booking You have placed for a Camp or Trip with Us or booked a place on one of our football trips.
‘Camp’ is any residential or day programme offered by REPs Football.
‘Camp Schedule’ the schedule for the relevant Camp.
‘Trip’ is any trip organised by REPs Football within the UK or overseas.
‘Deposit‘ means any such deposit as We may specify or require per Participant for any Camp or Trip.
‘Participant‘ means the person for whom a place on a Camp or Trip is booked.
“Player Welfare Form” means the form completed by You disclosing various information relating to the Participant and providing all relevant consents.
Legal: Our legal trading entity is By The Pitch Ltd (16768482), trading as REPs Football
‘Website’ means https://repsfootball.com
‘You’ ‘Your’ means the person booking or arranging for the booking and includes parents and guardians (“Authorised Adult”)
Booking & Cancellation Policy (UK Camps)
By The Pitch Ltd — Trading as REPs Football & REPs Tennis
1. About Us
These Terms and Conditions govern all UK-based bookings made with By The Pitch Ltd, trading as REPs Football and REPs Tennis (“we”, “us”, “our”). By completing a booking, you confirm that you have read, understood, and agreed to the terms below.
Note: International tours, such as the Gothia Cup, are subject to a separate International Trips Policy.
2. Who We Are & Who This Covers
- “Participant” means the child or young person attending the camp.
- “Authorised Adult” means the parent or legal guardian making the booking.
- “You” / “Your” refers to the Authorised Adult.
- All Participants attending Residential Camps must be aged 10–16 years.
- All Participants attending Day Camps must be aged 7–15 years.
3. Making a Booking
3.1 All bookings are processed securely via Stripe. A booking is confirmed once payment has been received and you have received a written Order Confirmation from us by email.
3.2 Please check your Order Confirmation carefully. If any details are incorrect, contact us within 48 hours.
3.3 For Summer Residential Camps, a non-refundable deposit of £150 per Participant is required at the time of booking. The remaining balance must be paid no later than 1st May in the year of the camp. Failure to pay the balance by this date may result in your place being released without refund of the deposit. For any Summer Residential bookings made on or after 1st May, full payment is required at the time of booking.
3.4 For all other camps (Easter Residential and Day Camps), full payment is required at the time of booking.
3.5 Residential Camp fees range from £375–£450 For Easter, £375-£925 for summer, and £35-£90 for day-camps depending on the specific programme. The exact fee will be confirmed at checkout.
4. Cancellation & Refunds — Residential Camps (Easter & Summer)
Securing premium boarding facilities and qualified UEFA/LTA Senior coaching staff requires strict advance financial commitments. Our cancellation policy reflects these real costs.
| Notice Given Before Camp Start | Refund Entitlement |
|---|---|
| 29+ days | Full refund of the balance paid, minus a £20 administration fee. (For Summer Residentials, the initial £150 deposit remains strictly non-refundable.) |
| 21–28 days | 75% cash refund of the total camp fee paid |
| 15–20 days | 50% cash refund of the total camp fee paid |
| 7–14 days | No cash refund — 100% of fees held as rollover credit* |
| Under 7 days | No cash refund — discretionary partial voucher may be issued at our sole discretion** |
*Rollover credit is valid for 12 months from the date of cancellation and may be applied to any REPs Football / REPs Tennis camp or event. Credits are transferable to siblings or friends.
**A discretionary partial voucher in the under-7-day window is not guaranteed and will be assessed case by case, taking into account the circumstances of the cancellation and costs already committed.
Note on the £20 admin fee: This covers non-recoverable payment processing costs. It applies only to full cash refunds (21+ day cancellations).
5. Cancellation & Refunds — Day Camps
Because our Day Camps involve strict coaching ratios and pre-ordered hot meals, we require 48 hours’ notice for any changes.
| Notice Given Before Camp Start | Refund Entitlement |
|---|---|
| More than 48 hours | Choice of: full refund (minus a £5 administration fee) OR 100% rollover credit |
| 48 hours or less | No cash refund and no rollover credit (unless a valid medical exemption applies under Section 6) |
6. Medical Exemption Policy
We understand that injuries and medical emergencies happen — especially in sport.
6.1 If a Participant must withdraw from any camp within the standard non-refundable window due to a severe medical emergency or physical injury, a full refund or full rollover credit (your choice) will be issued, provided that:
- You notify us as soon as reasonably possible; and
- You supply a valid doctor’s note or physiotherapist’s note, which must be official, verifiable, and issued by a registered practitioner.
6.2 We reserve the right to verify the documentation provided. Fraudulent documentation will result in the exemption being void.
7. If We Cancel & Force Majeure
7.1 Cancellation by Us
7.1.1 In the unlikely event that we cancel a camp (due to insufficient numbers, venue issues, or circumstances beyond our control), you will be offered your choice of:
- A full cash refund of all fees paid (including the deposit where applicable),
- An alternative equivalent camp; or
- A full rollover voucher for the equivalent value, valid for 12 months and transferable.
7.1.2 We will notify you as soon as possible and process your chosen resolution within 30 days.
7.2 Force Majeure
7.2.1 Neither party shall be in breach of these Terms or liable for any delay or failure to perform their obligations where such delay or failure results from events, circumstances, or causes beyond their reasonable control, including but not limited to: acts of God; fire; flood; earthquake; extreme weather; epidemic or pandemic; acts of terrorism; war; civil unrest; government action or legislation; national or regional lockdowns; strikes or industrial action; venue closure; or failure of third-party suppliers.
7.2.2 If we are affected by a Force Majeure event, we will notify you as soon as reasonably practicable and will use reasonable endeavours to minimise disruption and, where possible, reschedule or relocate the Camp.
7.2.3 If a Camp is cancelled entirely due to a Force Majeure event, Clause 7.1 applies, you will be offered a full cash refund or full Rollover Credit at your choice.
7.2.4 If a Camp is only partially disrupted by a Force Majeure event (for example, a session is cancelled but the camp otherwise proceeds), we shall not be liable for any refund or compensation beyond what we, in our reasonable discretion, consider fair and proportionate to the disruption caused.
7.2.5 We shall not be liable for any indirect or consequential losses arising from a Force Majeure event, including but not limited to travel costs, accommodation costs, or loss of earnings incurred by you.
8. Medical & Welfare
8.1 A Medical Consent & Player Welfare Form will be sent to you shortly after booking. This must be completed and returned before the camp start date. Participants will not be permitted to attend until this form is received.
8.2 You must disclose all relevant medical conditions, allergies, medications, and special requirements. Failure to do so may result in the Participant being unable to attend, with no refund issued.
8.3 In an emergency, we will seek appropriate medical treatment on the Participant’s behalf and will endeavour to contact you immediately. By booking, you authorise us to act in the Participant’s best interests where you cannot be reached.
8.4 Prescribed medications will be stored securely and administered only under appropriate supervision.
9. Code of Conduct
9.1 All Participants are expected to adhere to the REPs Code of Conduct, which will be:
- Emailed to the Authorised Adult in the lead-up to the camp; and
- Presented to all Participants at the start of the camp.
9.2 We reserve the right to remove any Participant from a camp — without refund — if they:
- Breach the Code of Conduct;
- Behave in a way that is disruptive, dangerous, or upsetting to others; or
- Engage in any form of harassment or abuse toward staff, other participants, or third parties.
9.3 In the event of removal, it is the Authorised Adult’s responsibility to arrange and fund the Participant’s travel home. Where removal occurs for welfare or safeguarding reasons, we will act in accordance with our safeguarding policy.
10. Personal Belongings
10.1 We do not accept responsibility for lost, stolen, or damaged personal belongings during any camp.
10.2 Authorised Adults collecting Participants at the end of a residential camp are responsible for ensuring all personal items, valuables, and documents are collected before departure.
11. Complaints
11.1 If you have a concern during a camp, please raise it immediately with a senior member of camp staff.
11.2 Formal complaints must be submitted in writing within 28 days of the camp end date to: [email protected]
12. Intellectual Property
12.1 The Website, together with the form and content of our marketing materials, training documents, session scripts, and any intellectual property rights comprised in any of our services (“Materials”), is protected by copyright and other intellectual property rights. All such rights are reserved by By The Pitch Ltd.
12.2 The Materials may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent. You may not systematically extract and/or re-utilise parts of the contents of the Materials by any means whatsoever without our express written consent.
12.3 All intellectual property and other rights comprised in the form, syllabus, and content of our Camps belongs to us, and no materials or content in relation to any Camp may be reproduced or exploited for any commercial purpose.
13. Data Protection
13.1 We agree to comply with our obligations under all applicable laws and regulations relating to data protection and privacy, including the Data Protection Act 2018 and the UK GDPR.
13.2 We collect and process personal data (including sensitive medical information) solely for the purpose of ensuring the safety, welfare, and elite development of Participants. For further details on how we handle your data, please refer to our Privacy Policy at repsfootball.com/privacy.
14. General Terms
14.1 Electronic Communication: You accept that most communication with us will be electronic. We will contact you by email or by posting notices on the Website. You agree that electronic communications comply with legal requirements that such communications be in writing.
14.2 Notices: All formal notices given by you to us must be sent electronically to [email protected].
14.3 Severability: If any provision of these Terms and Conditions is held not to be valid by a court of competent jurisdiction, such provision shall apply with such deletions as may be necessary to make it valid. The remaining provisions shall remain in full force and effect.
14.4 Waiver: If we fail to insist upon strict performance of any of your obligations, or if we fail to exercise any of the rights or remedies to which we are entitled, this will not constitute a waiver of such rights and will not relieve you from compliance.
14.5 Governing Law: These Terms and Conditions and your Booking shall be governed by and interpreted in accordance with the laws of England and Wales, and shall be subject to the exclusive jurisdiction of the Courts of England and Wales.
15. Contact Us
By The Pitch Ltd (Company No. 16768482)
Trading as REPs Football & REPs Tennis
Registered Office: 128 City Road, London, EC1V 2NX
📧 [email protected]
🌐 repsfootball.com
Last updated: February 2026